Norwegian Cruise Line 2019 Encore Moments Contest
Official Rules | FAQWinners List


FAQ

What do I do if I made an error in my submission?

There is no way for you to edit your submission. If you need to update the submission in any way, you will need to create a new submission. Please ensure that the new submission is shared publicly, so you may gather votes.

Will the person I nominated be disqualified if I have to create a new submission?

No, however, only the submission with the higher number of votes will be considered.

What do I do if I need to remove a submission?

If there is a post that must be removed because of a duplicate submission, post with a minor, incorrect name, or any other reason, please email ncl@rvn5.com with the post date(s), your name, and submission link(s) if available.

How long will it take for you to remove my submission?

All requests for removals will be honoured within 72 hours.

How many times can I vote?

Each person can only vote for each nominee once per Facebook account.

Can someone without a Facebook account vote?

Unfortunately, no. You must have a valid Facebook account to vote.

Why won’t the website work in my browser?

If you are having trouble viewing the contest and/or voting, please ensure that you are using a modern device and/or platform and/or browser. If you are still experiencing trouble, please email ncl@rvn5.com.

Is there any way to add the votes from an incorrect submission to the correct submission?

Unfortunately, no. Please instruct your family and friends to vote again for the correct submission.

Who do I contact if I have an inquiry not listed here?

Please email ncl@rvn5.com with details of the inquiry. Please ensure you include your name, date of submission(s), and submission link(s) if available.

How do I promote a submission?

To promote a submission, go to the contest website (https://encoremoments.ncl.com) and click on the vote button. To find the nominee, you can filter by state/province and search by name. You can also search by state/province name or abbreviation. Each submission has its own unique link that can be shared to get votes.

– Share on social media – you can share to Facebook, Twitter, Pinterest or by Email directly from the contest website but don’t forget other social networks you use.
– Post the link to online forums, your website or your blog
– Add the unique link to your email signature
– Tell your friends, family, sports teams, associations, etc.